Privacy Policy

Effective Date: May 22, 2025

At QuenchGlow, we are committed to protecting your privacy. This policy outlines how we collect, use, protect, and share your personal information when you visit our website or use our services.

 Information We Collect

  • We collect information when you:
    • Create an account or place an order
    • Contact us via email or phone.
    • Subscribe to our newsletter
  • Types of data collected:
    • Name, email, phone number
    • Shipping and billing address
    • Payment information (processed via secure gateway)
    • Browsing behavior (via cookies)

How We Use Your Data

  • Your information helps us:
    • Process orders, provide customer support, and manage returns/refunds.
    • Improve our website, products, and services through analytics.
    • Send promotional emails (only with your consent; opt-out anytime).
    • Comply with legal obligations and prevent fraud.

 Data Protection & Storage

  • Security Measures: We use SSL encryption, secure payment gateways, and restricted access protocols to protect your data.
  • Data Retention: Personal data is stored only as long as necessary for order fulfillment or legal requirements.
  • Third-Party Sharing: We may share data with:
    • Payment processors to complete transactions.
    • Shipping carriers (e.g., USPS, FedEx) for order delivery.
    • Trusted service providers (e.g., email marketing tools) who adhere to strict confidentiality agreements.
  • We never sell your data to third-party advertisers.

Cookies & Tracking Technologies

  • What Are Cookies? Small text files stored on your device to enhance site functionality.
  • How We Use Them:
    • Essential Cookies: Enable core features (e.g., shopping cart).
    • Analytics Cookies: Track website traffic and user behavior (e.g., Google Analytics).
    • Marketing Cookies: Personalize ads (opt-out via browser settings).
  • Managing Cookies: Adjust preferences in your browser settings or via our cookie consent banner.

Your Rights

  • You may:
    • Request access, correction, or deletion of your personal data.
    • opt out of marketing communications.
    • Withdraw cookie consent (except for essential cookies).
  • Contact us at info@quenchglow.in to exercise these rights.

Policy Updates

  • We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

Contact

  • For any privacy-related concerns or questions about this policy, contact us at:
  • 📧 info@quenchglow.in
  • 📞 +91 7678558473
  • 📍 Uttar Pradesh, India
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